ISO 20000 IT Service Management

Made: 01-01-2022 | Laid: 01-01-2022 | Forced: 01-01-2022

Overview


ISO 20000 is a framework for businesses wanting to implement a service management system (SMS) and then monitor, review, maintain and improve upon it, and allows a business to document the design, transition, delivery and improvement of their services and evaluate whether those services are meeting their objectives.

Requirements


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Updates & Amendments


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Typical Tasks Required


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Useful Information


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